International Shipping FAQ

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Q: I am ordering very small/inexpensive items, is there cheaper shipping?
Q: How quickly will my order be shipped?
Q: Do you ship Worldwide?
Q: What is the standard shipping method?
Q: Can I use another method of shipping besides USPS?
Q: Can I use a cheaper shipping version from USPS?
Q: What about tracking?
Q: What is the typical time in transit?
Q: Can I get a shipping quote?
Q: Will you devalue a shipment?
Q: What about Customs/Fees/Duties/Taxes?





Free shipping to select countries

:: Details ::
  • Valid only on select countries. To see if you qualify, add an item to your cart
  • You must select "Free Shipping" at checkout
  • No Minimum
  • No Coupon required
  • No valid on previous purchases. Not valid on future purchases.
  • If you are an international customer, you are responsible for your country's duties, taxes, and fees for the shipment. The shipment will be sent via the cheapest method for us so it may take up to 6 weeks to receive your package.
  • We do not state the cost of the parcel lower than it is.

Q: How quickly will my order be shipped?

:: Answer ::
Items that are in stock will typically be shipped the next business day. Our warehouse shipping cut off time is 3pm EST Monday - Friday. We employ fraud screening for credit card payments, and occasionally that may take an additional day (but not typical).

If you have made a special order for an item that do not typicaly stock, we will ship the business day following that item's arrival from the supplier. We do not hold, or sit on items...when we get special orders in, we get them out to you as soon as we can.

Please allow a day or two extra for prewiring of Aguilar preamps. We prewire and test them here per your order.

Typically, we ship Monday - Friday for all international shipments.

US Federal holidays are observed.

Q: I am ordering very small/inexpensive items, is there cheaper shipping?

:: Answer ::
Items like pickups screws and other small items can be shipped via First Class International Mail to save some $$. Drop us a line and we will give you a special link for purchasing with First Class International Mail.

Please note that there is no tracking or insurance on packages shipped with First Class International Mail. We only advise/allow this shipping method with inexpensive items.

Q: Do you ship Worldwide?

:: Answer ::
Yes, we do!

We have shipped to nearly every corner of the earth. Not a problem.

We cannot ship DiMarzio products outside of the US. This is the policy of this company. We can sell to you if you are coming to the states and having us ship to a US address.

Have Your Very Own U.S. Mailing Address

International Shipping with MyUS.com

We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.

Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.

Note:Use MyUS.com's Personal Shopper service to make a purchase from Best Bass Gear. MyUS.com accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.

Follow these two steps for international delivery:

1. Get your own U.S. address in America at www.MyUS.com.

2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.



Q: What is the standard shipping method?

:: Answer ::
USPS Express Mail International for everywhere outside the US.

Q: Can I use another method of shipping besides USPS?

:: Answer ::
Yes, we can also use UPS, FedEx and others.

Just contact us with the city, postal code and country to where the shipment will go, as well as the items that you plan on purchasing.

Q: Can I use a cheaper shipping version from USPS?

:: Answer ::
Yes, we can do Priority Mail. This may be useful if you are ordering an inexpensive item. While there are less expensive options, but the shipping cost is only about 10.00 less, on average, and these options have very slow delivery and inquiry timeframes (should this step become necessary). You may find that the minimal extra cost will be worth it in the long run for your peace of mind but we are happy to try to work with you on the best option for your order.

Q: What about tracking?

:: Answer ::
An email from USPS or UPS will be sent directly to you when we have created a label. In that email, there will be a tracking number (USPS Express and UPS).

Q: What is the typical time in transit?

:: Answer ::
For shipments outside the US, transit time is typically 5-10 days, but varies heavily on the speed of customs processing in the destination country.

Q: Can I get a shipping quote?

:: Answer ::
Sure, just add the items to the cart that you are interested in. Choose the country and Postal Code where we will be shipping and click calculate shipping. If you need a quote for shipping with a carrier besides USPS, please contact us.

Q: Will you devalue a shipment?

:: Answer ::
We cannot. Because we ship internationally almost every day and have our packages passing through customs at a high frequency, we declare the invoiced value (minus shipping) of the package as merchandise.

If a shipment gets lost, we cannot reclaim the true value if we don't have the value on the invoice...and then we lose out in a big way.

Sorry, we know that affects duties charges, but we want to continue to support our international customers for a long time to come... and we want to do so with integrity.

Q: What about Customs/Fees/Duties/Taxes?

:: Answer ::
Some countries may charge a customs/duty/fee/tax or local ship assessment when the parcel arrives to destination. We are not responsible for that fee, and are unable to give a quote for those fees. Contact your local post office or customs authority to discuss.



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