Product Returns

Returns are handled on a case by case basis. If an item is used, it will not be considered for refund or exchange.

Do not return an item without emailing us and getting a return authorization.

Returns are subject to a 15% restocking fee.

Shipping charges are not refundable.

US customer returns will be accessed charges for shipping if the original order qualified for free shipping..

Item must be in absolutely new condition to be eligible for refund, complete with original documentation, packaging and invoice sent with product.

Pickups cannot be returned if wires have been cut, or if there is ANY wear making the item not sell-able as "new".

Labor fees for pre-wiring or any work done is not refundable.